How We Track Unallocated Receipts

You can also track unallocated receipts through the customer account as well as the Unallocated Receipts sub-head located in the Sales Module. This section shows payments received from customers that have not yet been linked to any specific invoice or sales order. 

You can directly access options to allocate, refund, and split receipts from the customer account as well. 

In the Unallocated Receipts section, users can manage customer payments that are not yet adjusted against any invoice. 

Allocate—Link the receipt to one or more open invoices to reduce the customer’s outstanding balance. 

Split—Divide one receipt and distribute it across multiple invoices. 

Refund—Return the receipt amount to the customer if required. 

This feature helps maintain accurate customer balances and proper financial records. 

It also provides a summary of receipts that are still unallocated. 

For advanced functionality and detailed management, go to the Unallocated Receipts subhead located in the Sales Module.