How to allocate unallocated Receipts

“Unallocated receipts” mean the payment has been received but not assigned to a specific invoice, or there is a delay coming from the customer side. Once we find the specific invoice, it becomes allocated. 

If you add unallocated receipts, go to the unallocated subsection given in the sales module. Click on “Unallocated receipts,” and a new page opens in front of your screen.

There is summarized information available in table form. When you add any unallocated receipts, it will show three more options available on the left side of the table. Allocate | Refund | Split.

There is a button provided on the top right side of “Add Unallocated Receipts”; click on it, and a new page opens in front of you. 

Fill the information. 

• The reference number will be system-generated to identify and track the receipts in order to allocate the invoice. 

• Click and select the customer name from the drop-down section against whom you want to create the unallocated receipt. E.g., XX customer 

• Click and choose the customer’s bank name from the drop-down list through which the customer sends the amount, e.g., ABC Bank or the default system-generated bank. 

• Enter the bank date, which is the date you received the amount in your bank account. e.g., 11/13/2025 

• Enter the transaction ID provided by the bank, mentioned on the receipt. ABCD-12345 

• Click and select the receiving bank in which you received the payment. 

• Enter the amount, meaning how much you received in the bank. 

• Click and choose the payment method, like which mode of payment the sender will send you the amount. E.g., check, online payment, bank transfer, etc. 

• Enter description—if you want to add any sort of instruction or brief note related to receipts, it could be added here. 

• Once you fill in all information, click on the Submit button.

• New information would be displayed on the table of unallocated receipts as well as in the relevant customer account too. 

Click on it and you can also track your unallocated receipts from invoice details too. 

Once you submit the information of unallocated receipts, the system automatically adds that information into the invoice section too. 

Click on the Add payment button located in the Action button of the invoice. There are several options given. Go to unallocated option. 

Click on the unallocated option; you can see that the same unallocated receipt will be displayed here as well.

Select and mark the unallocated receipt that you want to assign to a specific invoice. 

Then click on the submit button. Once you click on the submit button, the amount will be allocated to the specific invoice. 

And the status of the invoice will change from unpaid to partially paid invoice.